Shipping & freight policy

Where we ship

Liquidation Hubs supports delivery to United States addresses only. Freight originates at the warehouse shown on each listing.

Quoting

The estimator on each listing is a planning tool based on lot weight, pallet count and service level. A booked rate is only confirmed after a freight quote request, which is priced to your delivery ZIP code and service requirements.

Service levels and accessorials

Dock-to-dock delivery is the default. Liftgate, residential, limited access, inside delivery, appointment scheduling and redelivery are accessorial services. Requirements not disclosed at quote time are rebilled by the carrier after delivery.

Delivery choices at checkout

Choose commercial dock delivery for a business with a dock or forklift, or residential home delivery with liftgate service included. Orders of five or more pallets ship free. Facility pickup is not a checkout option.

Receiving and damage

Inspect the shipment before signing. Note pallet count, wrap condition and visible damage on the delivery receipt and photograph the freight before removing the wrap. Concealed damage should be reported within 5 business days of delivery.

Transit times

Transit times are carrier estimates and are not guaranteed. Weather, capacity and terminal congestion can extend delivery.